Marriott Executive Apartments Kampala

"The service was very slow not much support when required little next to no support when needed information. A few things are required to fix that will make the hotel excellent stay"

Hotel Duomo and Suites

"One of the cleanest hotels I've come across. Not a single complaint. Kind and helpful staff. The food is excellent, the Chef Daniel caters for your choice of food. The owner Mr Lee is very friendly and makes the guests feel valued. Spacious room with all amenities. Hats off to such a beautifully well maintained hotel in the busy city of Uganda. It's a definitely go to and come back hotel."

Athena Hotel Kampala

"Tillgången håller ed mycket väl och ligger på en trevlig plats för att resa runt.Frukost är tillfredsställande.Över all bra vistelse .... begärde tillbehör i toalett och gjorde perfekt av underhållspersonalen mycket uppskattat.."

Golden Tulip Canaan Kampala

"Itis very good service clean rooms professional stsfts nice food i really liked the place in good environment"

Galaxy Motel

"Not so bad , satisfied"

Hotel la Grande

"I had a wonderful experience! Awesome customer service, very friendly people, very very professional! The food was very good, delicious and presented really well! The facilities are top-notch. The gym, the swimming pool! All good stuff! But I was really impressed with the customer service, I can't stress their wonderful services enough!Looking forward to going back this time with my family and friends!"

Russell Hotel

"I stayed at HBT Russell Hotel on Rashid Khamis Road in Kampala for approximately three months and unfortunately left with serious concerns regarding both service standards and administrative practices. Throughout my stay, I paid UGX 60,000 per day for accommodation. A notice displayed within the hotel advised guests to collect receipts after payment, but whenever I inquired about obtaining my receipts, reception staff repeatedly informed me that all receipts would be issued upon check-out. When I finally checked out, I requested the tax receipts for the payments I had made during my stay. To my surprise, I was told that the hotel could not produce them because they could not determine or remember my check-in date. Given that I had been a resident guest for around three months and had made regular payments, I found this explanation difficult to understand and highly unsatisfactory. Any hotel should be able to maintain accurate guest records and provide documentation for payments received. I also experienced a noticeable decline in service during the latter part of my stay. Certain staff members, including individuals identified to me as Tabitha and Annett, became increasingly unhelpful and at times openly hostile. The quality of the breakfast also deteriorated significantly, with limited variety and meals consisting mainly of inexpensive starch-based items. A particularly troubling incident occurred shortly before my departure. I arranged for a representative to deliver UGX 350,000 to the hotel on my behalf. I was subsequently informed that a security guard allegedly took possession of the money and forcibly removed the individual from the premises. While I chose not to pursue a police complaint at the time in order to avoid further inconvenience, the incident added to my concerns about the management and oversight of the establishment. My primary concern remains the hotel's apparent inability or unwillingness to provide tax receipts for accommodation payments made over an extended period. For business travelers, long-term guests, and anyone requiring proper documentation, this is a significant issue. Based on my experience, I cannot recommend this hotel to guests who value professional administration, transparent record-keeping, and consistent customer service."

Satellite Hotel

"Hotellet är ett jag rekommenderar för antingen en kort eller lång vistelse, eftersom tjänsterna är oerhört bra.Behöver utrymme för ett bröllop eller någon annan funktion, de underbara graderna på Satellite är dedikerade till dina tillfällen. Platsen har också en hälsoklubb med gym, ångbad och bastu för att hjälpa dig att hålla kroppen frisk."

Emmaus Guesthouse Kampala

"We had a very comfortable stay here for 5 nights. The staff were so welcoming and helpful. Great breakfast in the morning and fab coffee! Nice area and the rooms were very clean. Thanks for a lovely stay :)"

Palm Gardens and Guest House

"The service is poor and embarrassing , they keep asking you if you will stay or not , the font desk guys are not even saying high to visitor"

Makerere University Guest House

Namirembe Guesthouse Kampala

"poorly kept, higne is wanting security is wanting infact they advise you to use an alternative gate at night whic has zero direction. they feed you on left overs; they can not prepare coffee or an omeltate in real time; some chips for breakfast which look miserabel. book this guest house if you have no solution at all"