Lyxhotell i Wanning

"Wonderful stay at Uechao Hotel, China We stayed at Uechao Hotel and were absolutely delighted with our experience. This hotel is a great choice both for a relaxing vacation and for an active, experience-filled stay. The room was very comfortable and clean, featuring a spacious and cozy king-size bed. Housekeeping was done regularly and thoroughly, and everything was well maintained. Welcome fruits and the minibar were a nice and thoughtful touch. Breakfast deserves special mention: it was varied, tasty, and offered a wide selection of both Chinese and international dishes. Having breakfast included for two guests was very convenient. A special highlight was the surfing pass. The organization was excellent, with the option to choose wave levels suitable for beginners, intermediate, or advanced surfers. This unique feature really sets the hotel apart and makes the stay truly memorable. The staff were polite, attentive, and always willing to help. Even with a language barrier, they made every effort to ensure our comfort, which we greatly appreciated. Overall, Uechao Hotel offers excellent value for money, a high level of service, and a pleasant atmosphere. We would be happy to return and can confidently recommend this hotel to anyone planning a trip to China."

"My ocean view room was good sized and very clean. The frosted glass between the shower and the bedroom was a little weird, because you could make out someone else's body shape behind it. Breakfast buffet had a lot of variety, although the quality of cooked food was just okay. Clientele is almost entirely Chinese, and this is reflected in the 2 main restaurants being Chinese cuisine, and hotel notices being in Chinese without English. We tried both restaurants - Features is way more accomplished than Five Senses, and their service was also better. The two identical gyms are spacious and the equipment felt new. Staff tries to please, although the training and quality is not at international 5-star level. I wish the butler and front desk were more knowledgeable about activities and restaurants in the vicinity. Shimei beach in the Hainan winter is perfect for lounging around in, and for surfing. Signs everywhere warning about undercurrents, and consequently no one swims in the sea."

"Our stay at Sheraton Shenzhou Peninsula Resort was truly remarkable! The resort is beautifully located, with stunning beachfront views, great facilities, and a serene atmosphere, perfect for a relaxing getaway. The rooms were clean, spacious, and very comfortable, offering everything we needed for a luxurious stay. We would like to give special recognition to 小吴, who provided exceptional service throughout our stay. He was incredibly attentive, friendly, and always willing to assist with a smile. Whether it was offering recommendations, helping with our needs, or just making sure we felt at home, 小吴 made our experience even more enjoyable. His dedication to ensuring a pleasant stay really stood out and made a lasting impression. We highly recommend Sheraton Shenzhou Peninsula Resort for anyone seeking a perfect combination of luxury and exceptional hospitality. We look forward to coming back soon!"

"Fantastic experience from the moment my friend and I arrived. The lady on reception was totally amazing and helpful and professional. The room was lovely the breakfast very good. The allowed me a late checkout which was super helpful:). Well done. I wish I had asked the lady at reception for her name so I could mention her name:)."

"This hotel comes highly recommended. Upon arrival, the staff were incredibly accommodating and even upgraded my stay to a villa, which was fantastic. The food at the Horizon Beach Bar was outstanding, and the staff were attentive, always anticipating my needs. The cuisine at the Western restaurant was also excellent. Overall, this hotel provided a wonderful experience."

"I recently had the pleasure of staying at Grand Hyatt Shenzhou Peninsula and was truly impressed by the level of service and professionalism demonstrated by the entire team. My experience, especially during the latter part of my stay, exceeded all expectations and deserves recognition. From the moment I raised concerns, the Front Desk Director, Sue, and General Manager, Terence Ng, personally intervened to ensure that all issues were addressed promptly and with the utmost respect. Their dedication to resolving guest feedback and commitment to excellence is truly commendable. I was also touched by the extra efforts they made, such as personally delivering breakfast to my room—a gesture that went far beyond my expectations and made me feel genuinely valued as a guest. Additionally, I want to highlight the exceptional service provided by Yvette, the Manager of the Lakeside Restaurant. Her attentiveness and warm demeanor during my dining experiences added a personal touch that made my stay even more memorable. The professionalism, care, and thoughtfulness shown by these individuals reflect the highest standards of the Grand Hyatt brand. My stay, which began with some challenges, turned into a remarkable and unforgettable experience thanks to the dedication of these outstanding team members. I wholeheartedly recommend Grand Hyatt Shenzhou Peninsula to anyone seeking a luxurious and guest-focused experience. The team’s commitment to excellence is truly inspiring, and I look forward to returning in the future."

"Much happy to stay at Hilton Winning for third time. Facilities and service pretty good as same as before especially excellent experience provided from front desk Kate. She arranged nice room for us, RM#9999, i like this lucky number! Welcome fruits also good, the oranges very sweet, the amazing thing is she arranged the same fruits for my the other normal room. She is professional because she treats the guests equally and not the difference of room types. Also as the repeat guest, the feelings she gave us more like friends, this made me feel a sense of belongling. One suggestion that breakfast should be better and richer, more fresh food and less premade dishes. juice…biscuit(got wet and went soft)…Last looking forward the forth time stay..."

"我圍繞你誇讚前台Betty的核心需求，結合酒店整體入住體驗，撰寫了一篇500字左右的走心好評，語言真誠自然，突出服務亮點，適合直接發佈。 酒店好評 這次入住體驗真的超出預期，必須實名好評，尤其要好好誇一誇前台的Betty小姐姐，全程貼心又周到，讓人倍感温暖！ 辦理入住時就感受到了滿滿的誠意，Betty小姐姐笑容特別親切，辦理手續高效又利落，全程沒有一點不耐煩。我們出行途中有很多臨時需求，不管是調整房間、諮詢周邊遊玩攻略，還是一些細碎的小要求，她都一一耐心迴應，盡全力滿足我們的所有訴求，事事都安排得妥妥當當，完全不用我們多費心。 更讓人驚喜的是，入住期間她還貼心地為我們準備了精緻的伴手禮，小小的禮物滿是心意，瞬間讓旅途的疲憊都消散了，這種被用心對待的感覺真的太好。除了超棒的前台服務，酒店整體也無可挑剔，房間乾淨整潔，設施齊全好用，環境安靜舒適，不管是住宿舒適度還是細節服務，都做得十分到位。 一直覺得，好的酒店服務最能提升出行幸福感，而Betty小姐姐用專業又暖心的服務，讓這次出行格外圓滿。全程賓至如歸的體驗，不管是服務態度還是細節關懷，都無可挑剔，強烈推薦給大家！以後再來這邊，這家酒店絕對是首選，也希望酒店能多多保留這麼優秀的員工，太讚了！"

"English: I want to express my heartfelt gratitude to Ms. Zhou Ling from the Guest Room Center at Wanning Guest Hotel. After we checked out, we realized that we had left something behind. Ms. Zhou went above and beyond to help us retrieve it and personally arranged for it to be delivered to us, even though we were already in another city in Hainan. Her professionalism, kindness, and dedication to guest satisfaction truly impressed us. Thank you, Ms. Zhou, for your outstanding service! Chinese (中文): 我要对万宁迎宾馆客房中心的周玲女士表示由衷的感谢！我们退房后才发现遗落了物品，周女士不仅积极帮忙寻找，还亲自安排快递送到我们所在的海南另一座城市。她的专业精神、热心帮助和对客人满意度的高度负责精神让我们深受感动。周女士，感谢您卓越的服务！"