Lyxhotell i London

"Lovely hotel, very attentive team working there. Spacious and stylish rooms. Excellent food and a great gym/pool."

"Excellent hotel at Hyde park. Excellent services and F&B options. Very convenient location."

"説真的，原本對於這種老牌酒店，不加歷史濾鏡的話，我真心覺得不如新開業的奢牌酒店的，但倫敦的多切斯特，確實給我上了一課，一個字形容就是雅，太雅了，全部用真花做酒店內的點綴，樓道里和房間裏，厚的像蛋糕的地毯，然後房間裏的審美極高的裝飾，真的還是深深打動了我"

"初海外旅行の最終日に泊まらせていただきました。本当に何から何まで素敵で、来年は必ず自分の誕生日に泊まりに行こうと決めました（ ; ; ） 客室は寝る時間が惜しいくらいとても素敵で、快適に過ごせました。アフタヌーンティーもとても美味しかったです。ホテルスタッフの皆様、温かく迎えてくださり本当にありがとうございました。特にフロントスタッフの方にとてもよくしていただいたので、来年もお会いできたら嬉しいなと思っています。 かけがえのない思い出になり、感謝の気持ちでいっぱいです。来年も楽しみにしています！"

"The Peninsula Hotel has always felt like a second home to us, no matter where in the world we are. It was wonderful to return again this time. On our previous stay, the front desk manager provided exceptional service that left a lasting impression on us. During this visit, we also utilized the concierge's mailing service. They were incredibly professional and patient, resolving our issues promptly. In total, four concierge staff assisted us during check-in and check-out. My daughter was so grateful that she gave each of them a £10 tip—they truly deserved it. The hotel's Chinese restaurant was excellent as well. The staff there were incredibly warm and clearly took pride in their work, creating a delightful atmosphere. I should also mention that the rooms were spotlessly clean. I'd like to share that we've been avid fans of The Peninsula Hotel's afternoon tea since the hotel opened. We've enjoyed countless afternoon teas and breakfasts here over the years. However, I must note that during peak afternoon tea hours, when the restaurant is bustling with guests, the service can be slow. We often find ourselves waiting quite a while for assistance. During breakfast, there have been some issues, too. We've experienced order mix-ups, and on one occasion, the food wasn't fresh. During my most recent breakfast, the fruit bowl I ordered contained moldy blueberries and rotten strawberries. A blonde, fair-skinned staff member noticed the problem but didn't offer an apology. Instead, she simply said they wouldn't charge me for the fruit bowl. I just smiled and didn't press the matter further, but I believe that outstanding service should always be a top priority for The Peninsula. Compared to stays at The Emory and Maybourne Hotel, whose staff showed remarkable warmth and attentiveness, I think there’s room for improvement. Nevertheless, I sincerely hope that The Peninsula continues to thrive and elevate its service to new heights. 首先我想Peninsula Hotel，在全世界都是我们的另外一个家 ，这次再回来觉得很棒，上一次入住的时候酒店的前厅经理负责人为我们提供了非常好的服务，这让我们记忆深刻。我们这次还使用了礼宾部的邮寄服务，他们非常专业非常有耐心，第一时间帮我们解决了问题。在我们入住以及退房时候一共有4位礼宾部酒店同事帮助了我们，我的女儿感到很感激分别给了他们每位10英镑的小费，他们值得收到。酒店中餐厅也没非常好，工作人员非常热情，他们为自己在那里工作感到荣耀，这是非常不错的工作氛围.(酒店中餐厅同事Mr J 很用心查看了我女儿以前入住记录喜好，非常细心，在我们当天用餐没有点甜品的情况下，在我们离开餐厅后，让厨师准备了一份我女儿喜欢的水果送到房间，很用心）值得一提的是客房的卫生也做的非常干净。这里想和你们分享下，我们其实一直都是Peninsula Hotel下午茶的爱好者，从你们酒店开业至今我们在那里享用了很多次下午茶，以及早餐，但是我想她们可能太忙碌了，下午茶时间客人很多，服务人员不足够及时服务，总是要等待很久，早餐时间，有出现过点犯错误，以及视频不新鲜，在最近一次早餐我点了水果碗，蓝莓是发霉的，草莓是腐烂的，一位金发白皮肤漂亮Ms，在发现问题后，她没有表达歉意，只是说我们不收这个水果碗的费用。我只是微笑没有再说其他的，我想对于Peninsula来说好的服务是最值得关心和在意的问题。相比入住The Emory，Maybourne Hotel ，她们全体工作人员的热情和关怀，真的很值得认可。希望Peninsula 越来越好 。"

"신상호텔답게 깨끗하고 모든 시설이 좋았습니다. 또 가고싶네요. 수영장 짐 객실 레스토랑 모두 만족스럽습니다. 최고!"

"overall very good. only downside was no view outside of the window for my room."

"兩家多切斯特離得很近，基本就是過個馬路，建議大家在選擇的時候看清楚，有的時候連倫敦的出租車司機都會走錯 設施：我覺得真心一般…… 衞生：這項對於奢牌酒店來説應該是沒啥好評價的一項 環境：雖説就在海德公園對面，但層高問題其實視野不是很好 服務：我覺得也就一般般，跟隔壁多切斯特的比不了"

"Excellent excellent excellent Feel very well taken care of during my stay here Love the heartwarming attentiveness of the service They really excel in the details to make you feel cosy and feel at home"

"Great location. Lacks cleanliness and service during the evenings."