YOHO Treasure Island Hotel

噴泉景觀房，夜景特別漂亮。近景看到澳門的車來人往，“葡京新葡京美高美”交織出繁花似錦的璀璨星空，遠景“永利”噴泉隨着音樂此起彼伏。坐在飄窗上沉浸於夢幻中。酒店設施配套完美，可逛（買、買、買）可看（影院新片）可吃（餐館廣式美味）沿着步道看看澳門電視塔🗼在海灣平靜的海面印襯中，微風吹拂，很愜意！

地址位置:新葡京對面，關閘就可以坐**車到普京然後走過去。旁邊還有永利、美高梅、都很近幾分鐘路程。還有公交站。 環境:我住12層，景觀很美，外觀和裝修高大上。我入住是湖景雙床房，很寬敞。跟同類型酒店比較性價比較高。例如跟英皇酒店比價格便宜設施新 設施衞生:23年才開業，所以設施很新很乾凈。有健身室、游泳池住客免費使用。有電影院現場買票有優惠。PS重點:這家酒店充電不用轉換插頭 看圖7 服務:晚到提前打電話跟酒店説一下留房間。早上11點退房也電話聯繫前台退遲半小時退。全程服務很到位。我們5人要6人車，用電召APP叫車一直沒車接單，酒店門口的接待員還幫忙叫車，真感謝！ 最後説一下，我在定這酒店時都看到很多負評價，我當時都有點擔心酒店會有不好的體驗。但現實完全反轉。 有網友評論服務態度很差，我就不覺得了，我猜想可能是去年試業期間服務還沒完善吧。他們現在也端正了態度、認真改正了，他們服務越來越好。 有網友評價酒店裝修有噪音，我住高樓層就沒聽到，酒店也對這個寫了致歉信 （圖7 ），網友們可以讓也酒店安排高樓層給你們。 有網友評價酒店新裝修還有味道，這個我也聞到，但我不反感還能接受！反正衹是住1晚6到8小時在酒店睡覺，時間不長！如果網友們對裝修味道反感或者長住的，就自己認真考慮清楚。

最新酒店超級好嘅環境， 客服非常好， 完全不吸煙嘅酒店超好， 從來沒有這麼喜歡這個酒店， 性價非常高， 已經介紹很多朋友， 在葡京酒店附近， 行去新八佰伴只需要6分鐘， 唔去大三巴15分鐘左右， 下次來一定要再住，連家人也非常讚賞， 從來沒有覺得酒店這麼好🥰🥰🥰🥲

好: 1.地理優勢 , 近酒店門外幾乎有齊主要巴士路線 2無邊泳池，望觀光塔 3.風境靚, 近鬧市但清靜 4.有FiveGuys ! 壞: 1.酒店登記大堂環境很低級 2.好多地方都不像新落成酒店,例如房間內的雲石 , 風筒上污穢 , 梳化上清潔度 3. 電視接收訊號卡頓,連主畫面都卡，有時會無聲音，幾嚴重 4.浴缸去水蓋塞唔到水,浴缸只是裝飾,不能浸浴 5. 天花上 花曬水力弱 , 6.房間隔音差 ,會聽到隔壁房及門外聲音 7.房門手動鎖系鎖唔到 ,幾嚴重 8.好多內地人，嘈 9.同一價錢可以有更好選擇

房間風景跟裝修還是很不錯的，衹是早上還沒起床就能聽到裝修的聲音，非常大，本來就逛了一天，很累了，還不能好好睡個覺，其次就是房間裏的礦泉水，有被人打開，喝一口的痕跡，我們跟朋友房間都存在這樣的事情，連續2天換的水，都存在這種事

Overall Experience: Overall, the experience wasn't recommendable for a supposed 5-star hotel. Issues began prior to arrival. Policies and Charges: - Strict policies with no room for negotiation, even in exceptional circumstances like travel disruptions due to the flooding in Guangzhou. We either had to pay a cancellation fee, or forfeit the entire booking which is ridiculous. - A high deposit of 4000 MOP was required, an excessive amount compared to other 5-star hotels. - Room allocation didn't meet expectations; despite booking two rooms together, they weren't adjacent, and upgrading was necessary to obtain such rooms. Misleading and money-grabbing policy Service: - Check-in staff lacked warmth and courtesy, focusing more on reciting policies rather than welcoming guests. - Breakfast staff were reported to be rude, which is not acceptable for a high-end establishment. - Some positive interactions were noted with bellboys, but these were overshadowed by other negative experiences. Amenities: - Various issues were encountered, including faulty remote controls, toilet doors unable to be closed tightly and fridges that are not even cold - Access to amenities like the swimming pool was restricted and you only can enter if you’re wearing swimming costume, which felt unreasonable for paying guests who wants to check out the area/take some pictures. - Thin room walls led to disturbances from neighboring rooms. Prepare to be awoken by slamming doors, beeping noises throughout the night if you’re a light sleeper. Location: - The lobby was unattractive and cramped, lacking the expected grandeur of a 5-star hotel. Even the surrounding 3 star hotels have larger and nicer lobbies. - While the hotel's proximity to a bus stop was a positive point, it didn't make up for other shortcomings. Cleanliness: - The cleanliness standards were subpar, with noticeable stains on the marble floor and window seat. - Despite being a newly opened hotel, cleanliness wasn't maintained adequately. Breakfast: - The breakfast variety was limited and repetitive over the four days of stay. The same few dishes was served throughout. - Lack of live cooking stations and you can only choose from 2 dishes for the “live cooking”, which took very long to serve. - Cleanliness issues extended to the Chinese restaurant adjacent to the breakfast area, where there was a fly in our food, at least they offered to change to a new one for us. Overall Conclusion: - I would not return back again.