Hotel Matheo Villas & Suites

"We came to this hotel as a girl group of 7, we had a great time at the hotel, the rooms are a little smaller than the pictures but wasn’t an issue at all. The pool is lovely and relaxing with music playing and the views of the mountains and the sea is beautiful. We had a really positive experience with one of the waiters, a man who spoke to us every day and was very friendly but we didn’t get his name. We never had a bad experience with any of the staff at this hotel and felt safe whilst staying. We did breakfast and dinner in the hotel, breakfast was just a buffet which was nice and fine for breakfast. However, as a group we decided to go out for dinner majority of the nights, but did go to the hotel 1 or 2 times for dinner and it was nice and a medium variation of food. Our friend is gluten free and they were very good with accommodating to her needs when ordering food. We also ate lunch in the hotel which was lovely but not included but we thought it was reasonably priced. I would definitely recommend."

Socrates Hotel Malia Beach

"Bara de vackraste fem dagarna på detta vackra hotell!All personal var absolut underbar och tog ett äkta intresse för oss, faciliteterna hölls väl och poolen var fantastisk. Rummet var enkelt men hölls rent och tjusigt med allt i arbetsordningen!Säkert skulle komma tillbaka, absolut underbar erfarenhet!Frukost var också en höjdpunkt!"

Arvacay Luxury Home

Parthenis Beach, Suites by the Sea

"Two nights room rate 500 euros not refunded me"

Minois Boutique Hotel - Adults Only

"Great location, walkable to many restaurants and beach. Excellent service and amazing breakfast!"

Aeolos Beach Resort

"Beautifull, clean, lively and lovely place right by the beach. Close to everything we were after. Customers from babies to seniors but mostly on the younger side. Great food both at the beach bar and buffet. We enjoyed our stay 100%! Everything that was said in booking site, was kept. So read the terms while making the booking, as you should always do anyways.. Well earned 3/4 stars! I would go here again! Thank you for the whole staff for making our stay memorable!"

Golden Sun Boutique

"Struktur nära centrum men mycket tyst. I den rena komplexet.. det finns möjlighet att njuta av poolen och baren. Mycket upplyst och vänlig personal.. har bjudit oss till barnens födelsedagsfest och välkomnade oss som två av dem. Rensas vartannat dag, inklusive handdukar byte, sängkläder bytes en gång i veckan. Denna byggnad har en maskott som heter Diego och är vacker och framför allt bra. Om jag bestämmer mig för att återvända till denna del av Kreta skulle jag säkert ta tillbaka den."

Happy Days

"Great atmosphere, friendliest hosts you could meet. Been twice, once with family and once as a couple, cant wait to go back."

Malia Boutique Studios

"I can’t say enough good things about this place. I was visiting solo from Dubai and was absolutley delighted from the moment when I arrived to the moment I left. It is clean, quiet, yet close to all the hustle and busy. Amongst a gorgeous place called old town. The host was brilliant, communication was great and nothing was ever too much trouble. Thanks so much for a delightful stay. I will be coming back to Crete and will definitely be staying again."

Mila Malia Studios Hotel

"Normaly i dont write reviews but for this place i had to The rooms are huge and sooo clean the view is a miracle wake up and have a fantastic sea view . The owner vicky is unbelievable sbe is so helpfulk and friendly ready to help and always with a big smile The breakfast was fantastic and sooo fresh we could collect vegetables and herbs from the hotel garden What about the food we had a halfborad reservation and we were served by the waiter and all was fresh cooked portions huge and the most important it was so fresh THANK YOU VICKY SEE YOU FOR SURE AGAIN"

Neon Hotel

"When I arrived late at night I must of looked slightly disappointed… The hotel seemed very old fashioned and needed a lick of paint and a couple of upgrades. After waking up to the sound of the sea, and the beautiful smiles of the fantastic family and staff who run this friendly hotel. You are treated as one of the family… It’s a privilege to have stayed here. I have absolutely loved every day of my 18 night stay … Maria in the bar and her colleague are so funny 🤣 and have always gone out of their way to talk to me. Also Aresthea has been incredible helping me with issues nothing to do with my hotel stay … nothing is impossible for her help and assistance I am truly grateful.( probably spelled your name wrong… I apologise x ) This hotel is spotlessly clean and the pool is huge and it’s fantastic to have the gorgeous beach a few steps up from the garden! I will definitely be returning, as soon as possible! There weren’t a lot of other English tourists, however that was absolutely no problem for me!!! Thank you beautiful Neon Hotel you were amazing x x."

Malia Mare Hotel

"We were extremely disappointed with our stay at this hotel. From the moment we arrived, we did not feel particularly welcome. The staff were generally unfriendly and made us feel as though we were an inconvenience rather than paying guests. Unfortunately, things only got worse throughout our stay. Upon check-in, we intended to pay by card, however we were asked if we could pay in cash instead. We had no issue with this and explained that we would withdraw the money and bring it to reception the following day. The next morning, we had the cash ready and were counting it in our room before bringing it down to reception. At that point, the cleaner arrived. We placed the cash on a table and stepped out onto the balcony to allow her to clean comfortably. We trusted that she would simply carry out her work and did not feel the need to supervise her. When we came back into the room, approximately ten minutes after counting the money, €50 was missing. We immediately noticed because we had literally just counted the cash. We went to reception and politely explained the situation. We were very careful with how we approached it and specifically stated that we did not want to accuse anyone of anything. We simply felt that the situation should be made known. Unfortunately, the response we received was incredibly disappointing. The lady at reception was hostile from the start and made us feel as though she believed we were making the story up. She relayed the situation to a man, who I presume was the owner or manager, who told us that this had “never happened” in over 20 years. However, after looking through reviews, we found multiple comments from previous guests over the years raising concerns about money or belongings going missing after visits from cleaners. The man told us he would look into the matter and asked us not to pay the accommodation balance just yet until he had spoken to us again. We appreciated this and expected some sort of follow-up. However, we never heard anything further. Later that evening, another woman approached us in an extremely hostile manner demanding payment. We explained that we had absolutely no issue paying and had intended to pay from the first day. In fact, we had only withdrawn cash to accommodate the hotel’s request. We also explained that we had been told someone would get back to us regarding the missing money and nobody ever had. What made the situation even more frustrating was that this woman informed us that the other staff member had said we were in the room while the cleaner was there, implying that our concerns could not possibly be valid. This was simply untrue. We were not in the room; we had stepped out onto the balcony specifically to allow the cleaner to do her job comfortably. It became apparent that staff had already discussed the situation amongst themselves and come to their own conclusion that we were lying, yet nobody ever communicated this to us directly or gave us the opportunity to properly "