"Hotellet är gammalt, men servicen är bra. Det är hälften så dyrt som Four Seasons, men miljön och landskapet är 60 % sämre. Läget är bekvämt för att ta sig in till staden."

"- Jättebra."

"Loved it! Truly special. Beach, staff, cocktails, rooms, amenities, food, gym, spa...all remarkable."

"Det finns inget problem utom dyrt. När jag kom till hotellet, hälsade jag på en grupp människor och välkomnade en drink.Sen tog värdarna med oss ett hotell, presenterade de olika faciliteterna, de olika restaurangernas egenskaper och krav på kläder.Till rummet finns det rumsvin, kaffe och kaffe i rummet är gratis. Eftersom flyget är klockan elva på midnatt, är det på hösten, och jag frågade på receptionen, hotellet lämnade oss gratis klockan sex på eftermiddagen.Tjänsten säger inget om du är på hotellet, så kommer en tjej att fråga vad du behöver för hjälp. Det enda som inte räcker är att säsongen är vinter, vinden är stor, många havsaktiviteter har avbrutits, men det påverkar inte landskapet.Man kan se en bra havssol upp på morgonen."

"We had a lovely stay and a specialy thank you to Kanen for thanking so good care of us and checking on us especially on our son Liam!"

"**⭐☆☆☆☆ — A Deeply Disappointing Stay: Poor Service, Indifference, and Possible Discrimination** *Maritim Hotel & Spa Balaclava, Mauritius — May 2026 | 1-Night Half Board | Family Stay --- We had high hopes for our first visit to Maritim Balaclava. Sadly, what we experienced was one of the most disappointing hotel stays our family has had in Mauritius — a country where hospitality is supposed to be a point of national pride. **Check-In: A Forgotten Afterthought** The problems started immediately. Our first group arrived after 3 PM, was handed forms to fill in, and then left entirely unattended. Once finished, we literally had to hunt down the staff just to finalise the check-in — and then had to remind them again to actually hand us our room keys. This is basic hospitality 101, and they failed it within the first 30 minutes. When our second group arrived moments later, we had to prompt staff again — this time to bring welcoming drinks, something that should be a natural, spontaneous gesture at a hotel of this calibre. To make matters worse, we were issued touch cards instead of the magnetic cards required to open our rooms. A minor detail, perhaps, but symptomatic of a front desk operating on autopilot. **Water Ski: A Paid Extra When Every Competitor Offers It Free** We were surprised to learn that water skiing costs MUR 2,000 per person for 10 minutes — an activity offered complimentary as standard at virtually every comparable hotel on the island, including Beachcomber properties. This felt like a clear value gap that the hotel should be upfront about when marketing itself. **Dinner Entertainment: Loud DJ Music Instead of a Live Experience** For a half-board stay at a resort of this standing, we expected a warm, relaxing dinner atmosphere on Saturday evening. Instead, after 8 PM, the hotel blasted loud DJ music — with no live band or singer in sight. It was jarring, inappropriate for a family dinner setting, and completely at odds with the kind of refined, leisurely evening one expects at a resort. It set entirely the wrong tone and made conversation across the table difficult. This is not entertainment — it is noise. **Late Check-Out: A Study in Contradictions** We asked about late check-out the evening before and were told to come back Sunday morning before breakfast to enquire. We did exactly that, only to be told that neither of our two rooms was available due to incoming guests. Fair enough — but here is the insulting part: after we had packed our bags, waited over 25 minutes for porters who never showed up, carried our own luggage to reception ourselves, and raised our complaints at the front desk, a staff member casually offered us the late check-out that had been refused hours earlier. Why was it impossible at 8:30 AM but completely possible once we were furious and standing with our bags at noon? The blatant contradiction showed a complete lack of competence, consistency and zero care for guest convenience which were stagge"

"Staff were incredible at the property. Would recommend hiring a car for this area."

"Det bästa hittills"

"Ett coolt hotell, allt nytt och rent, utmärkt service.Allt är inbegrep, vilket är viktigt, eftersom det nästan inte finns några restauranger/kaféer eller butiker i denna del av ön, eller, bättre sagt, inga restauranger/kaféer eller butiker alls. För middag kan du till och med prova en lobster;) Jag skulle dock vilja uppmärksamma rena matlagningarna i middagsrummet, och det är inte bara min åsikt, eftersom det är en hälsofråga! I ett hotell på denna nivå är det oacceptabelt att ha ”fångad” plattor och, förlåt mig, otvättade.Mycket vackert och välutsiktigt område, men stranden är vindkraftig och inte den mest bekväma, men det finns simbassänger.Om du går rakt på sak finns det mer bekväma områden med vacker syner."