"We have stayed at this establishment twice. The reception staff are incredibly kind and go out of their way to surprise us with thoughtful touches right up until our departure. We appreciated the quality of the room as well as the personalized touches placed within it. Everything was spotlessly clean; the housekeeper even came in the evening, during dinner, to make our bed and leave us some extra little treats in the room. Wow! However, we weren't 100% satisfied with the meal at the restaurant, Le Comptoir de Montagne, or the cocktails offered, but the breakfast was excellent! We wish there had been more floor mats in the spa area, next to the pools. The floor was particularly slippery. Also, a major drawback in our opinion: the water temperature in the indoor pool wasn't warm enough. What a shame; it's so important! The room itself lacked space, especially the bathroom, which was narrow, and the toilet, which was tiny. A few small improvements and the hotel will be perfect. We sincerely enjoyed our stay in this beautiful hotel!"