The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
We are not satisfied with the Front Desk Service. The staff in charge does not seem to be damiloar with group bookings and how additional group charged were arrived. Our booking consisting of four rooms was not organized thus causing a lot of confusions and miscommunications. Keycards and room assignments/charhes were interchanged. The rooms were old/ outdated
I absolutely love this location. It's very welcoming, quite, etc. Breakfast was very plentiful. Staff are excellent. I will definitely come again. Plus love the pet friendliness.
I had an amazing stay at [Hotel Name]! The moment I walked through the door, I was greeted by the friendly and efficient front - desk staff. They checked me in quickly and provided all the necessary information with great patience.My room was spotless and beautifully decorated. The bed was extremely comfortable, ensuring a great night's sleep. Overall, I highly recommend this hotel to anyone looking for a comfortable, convenient, and enjoyable stay.
Om du vill boka ett hotell på Trip.com anger du bara din destination, dina resdatum och antal gäster på sidan. Bläddra sedan bland tillgängliga hotell och välj det du vill boka. Följ intruktionerna för att ange dina betalningsuppgifter och slutför bokningen.
Hur hittar jag hotellerbjudanden på Trip.com?
Det finns flera sätt att upptäcka prisvärda hotell på Trip.com. Du kan begränsa sökresultaten genom att filtrera hotell efter önskat prisintervall, eller så kan du sortera resultaten efter pris för att visa de billigaste alternativen först.
Var hittar jag hotellerbjudanden på Trip.com?
Trip.com har ett brett utbud av hotellerbjudanden och hotellkampanjer som finns tillgängliga under hela året. Du kan enkelt hitta de här specialerbjudandena på vår sida för erbjudanden. Och om du är medlem i vårt lojalitetsprogram kan du logga in på ditt konto och upptäcka exklusiva nedsatta priser på utvalda hotell.
Hur får jag lägre priser på hotell?
Ibland är det billigare att boka hotell mitt i veckan, men det beror även på om det är högsäsong eller inte.
Hur många hotell finns listade på Trip.com?
Det finns över 5 000 000 hotell i fler än 230 länder eller regioner på Trip.com. Har du inte bestämt dig för vilket hotell du ska boka? Titta på vår webbplats för att få idéer!
Kan jag avboka eller ändra mina hotellbokningar på Trip.com?
Det beror på hotellets policy och avbokningsdatum. Läs policyavsnittet på relaterade hotellsidor. Om du vill avboka eller ändra dina bokningar loggar du in på ditt Trip.com-konto, går till Mina bokningar och följer anvisningarna.
Hur kontaktar jag Trip.coms kundtjänst?
Du kan kontakta Trip.coms kundtjänst dygnet runt genom att besöka hjälpcentret på Trip.com och skicka en förfrågan. Du kan även kontakta oss via telefon eller chatt, beroende på var du befinner dig.