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"The staff are friendly and helpful. Hotel room are clean and neat. Each room comes with 2pax of complimentary Breakfast and cant complaint much about it. Overall its worthy and will definitely come here again. Recommended"

"Overall, our stay was very good. The hotel was very clean, and the customer service was friendly and helpful. Whenever we encountered an issue, the staff responded promptly and assisted us in resolving it. We thoroughly enjoyed our trip and had a pleasant experience. Thank you."

"Location was perfect. Right next to Grand Batam Mall. There are linkages from hotel direct to the Mall. Breakfast spread was delightful and some changes to the menu were noticed. They gave free hi-tea set for 2 persons upon check-in. They also gave away cookies. Will definitely stay again if I come to Batam."

"The hotel offers a very convenient location, situated close to the ferry terminal and within easy reach of nearby shopping and dining options, making it ideal for both short getaways and business trips. The service was excellent throughout my stay. The staff were friendly, professional, and always attentive to guests’ needs, which made the experience smooth and comfortable from check-in to check-out. The rooms were clean, comfortable, and well-maintained, providing a relaxing environment after a day out. Overall, the combination of good service and a strategic location makes Swiss-Belhotel Harbour Bay Batam a great choice when visiting Batam. I would happily stay here again and recommend it to others looking for convenience and reliable hospitality."

"Vi älskar detta hotell, det är värt en dollar!! Rummet är mycket rent och rymligt, och sedan det är vår födelsedag har hotellpersonalen dekorerat vårt rum vackert och behandlat oss till en trevlig chokladkaka 🥹 faciliteter är bra och servicepersonalen är mycket vänlig och hjälpsam."

"Good hotel nya bagus"

"After a friendly & fast registration, we were told the room wasn't ready yet which was fine since we were an hour early. Decided to have coffee at the hotel's coffeehouse while we waited. About 15 minutes later the very nice front desk officer (didn't take down his name, sorry!) actually came over to our table with our room key to let us know our room was ready. Our room was a smoking room on the 17th floor. It was a very decent sized room with a comfortable extra sized king bed & large tv screen. Fridge & aircon was cold, bathrobes & slippers provided. Loved that each side of the bed had power outlets. The bathroom mirror has backlit lights that are controlled with a touch button on the mirror itself. Water pressure & water temperature control were great. The shower stall was big, which I appreciate. I have to make a special mention about breakfast. Halfway through our meal, we saw some of the staff standing by the wall. They stood evenly spaced out all through the restaurant. I thought, hmm, maybe a vip is coming. Music came on, so then i thought somebody's birthday? My jaw dropped a bit when they started dancing haha. I've gone to dinners that came with a show but this was the first time I've seen a breakfast show. Bravo though to all the staff for being so sporting!! Not sure if breakfast needed a show but it was certainly very entertaining lol. Food was good, amazing spread with lots of variety. Seating was spaced out so it didn't feel cramped. Lovely decor & quick on the plate clearing. All in all, this was a very good stay. My first time at a harris property & definitely won't be my last."

"Very convenient right at Harborbay Batam Ferry Terminal. Security of the place is good no issue walking around the nearby eateries within the boundary late at night. Rooms as usual are clean & well maintain. Plentiful of F&B from fast food, casual dining, also massage and spa nearby. Accessible to many malls via Grab. Spread for breakfast is fantastic seriously spoil for choice there will always be something for everyone."