Laur Hotels Experience & Elegance

"I would like to give a completely honest and comprehensive review of this hotel for those whom it may concern. Me and my wife stayed at the Laur hotel from the 1st of July until the 19th of July, and what a truly magical, once in a lifetime experience it was; it wasn’t without hiccups, upon arrival, we noticed that there was no shower gel or conditioner, only shampoo, the room was very adequate, spacious and up to the standards you would expect from a 5 star hotel in terms of decor, but a couple of the lights in the room were not working, though we could look past this. We were being stared at non-stop by guests, and we quickly realised that 99% of the guests staying at this hotel are polish, so maybe it is a cultural difference, but we both felt extremely uncomfortable because of this. The elevators around the hotel are constantly breaking down, they have very clear signage stating a maximum occupancy of 4 people, though this rule was broken by both guests and hotel staff consistently, most likely contributing to the frequency of the elevators being out of service, and people getting trapped in them; this is a complete breakdown of health and safety protocol; me and my partner saw somewhere around 50 kids crying their eyes out after being freed during our stay. There are shops in the hotel, providing everything from designer clothing to sunscreen lotion, and a hair salon, though we found that pricing was far from transparent. This is very much a family hotel, me and my partner were one of a very small number of adult guests staying without children, and if you’re like us, you’ll want somewhere you can relax without kids constantly splashing water in your face and screaming, which brings me to my gripe with the infinity pool. Using the infinity pool requires a €100 per day fee for a cabana, which is rather steep considering the hotel is marketed as ultra all-inclusive, though food and drinks in ice bowls are brought over to you throughout the day, however, there is very large and very clear signage right outside the entrance to the infinity pool stating that it is for adults only. Given that staff seem to have difficulties reading the elevator signs in the hotel reception, it’s no surprise to me that they completely disregard the gigantic sign outside the infinity pool. There wasn’t a single day where the infinity pool didn’t have an abundance of children screaming and splashing, the €100 fee would honestly be worth it if there were no children, it’s supposed to be a place of relaxation and tranquility, not a diving pool for families that frankly have zero control over their children, the pool is only even a few feet deep. Not only is there always children in the supposedly adults-only pool, but there’s consistently groups of people and families that haven’t even paid to be in there; they come, put their stuff down in an empty cabana, cause absolute chaos in the pool, and when they’re asked to leave, they complain that there’s nowhere"

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"Underbart ställe för vuxna och barn.Vi kan rekommendera Lake House.Allt var bra och vi kommer tillbaka med vänner och familj ♥️."

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