Upptäck din vistelse i Fort William

"The hotel is looking and feeling very tired and dated and in serious need of upgrading.  They’re charging 2025 prices for 1980 standard services.  They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings.  There was serious problem with running hot water in the room as well as in the showers in the spa.  I overheard many guests complaining about no hot water in their rooms at reception.   Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread!  Fort William boasts artisan bakery’s so no excuse there.  During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table.  When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable.  Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard.  We were not encouraged to dine in the hotel at all. The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.   Positives:  the room was clean although all views from most rooms do not look out onto anything nice.  Temperature of the pool, steam room and jacuzzi excellent.  The lounge bar appeared to have the best atmosphere and felt like a highland hotel. Would I recommend this hotel? Definitely not!   Would I stay there again? Definitely not!"

"房間比較小，僅容打開一個24寸行李箱。床是兩張0.8米小床。浴室很小，僅容轉身，洗浴時，衣服沒有地方可以放。房間衞生還可以。周圍環境還可以，就在威廉古堡旁，可以看見湖景。"

"很温馨！！"

"I go to this hotel for hiking in Ben Nevis. This hotel is not far away, just 15 mins car drive. The hotel is clean and the bathroom with good supply with hot water. View from the window is beautiful. For the price which have 2 tasty dinners and buffet breakfast is good deal. Also, live band at night is also enjoyable. I recommend this hotel to everyone."

"Really perfect location, even if you don't go to Ben Nevis there looks to be so much to do and explore around here in terms of walking/biiking/running trails and the ski lift which takes people up to the Nevis range. All of the front desk staff we spoke to were very friendly and pleasant but there wasnt much we needed help with. I think the room and the hotel itself could do with having some more facilities/amenities due to the premium price we had to pay but apart from that everything that is there was satisfactory but bare minimum. The cafe breakfast food was nice but the staff there were a little cold, that was the only real down point. Overall it was a pleasant stay, it was easy to get here by taxi and easy to get to the Ben Nevis visitor centre by taxi but make sure you book ahead and go early."

"There is no fridge or microwave in the room, which is quite disappointing. But the reception staff helped us to store our things in their fridge, and even helped us to reheat our food in the restaurant nextdoor. Appreciated."

"Have stayed here before and suited us to return. Its a good comfortable place for a few night stopover, comfortable and well located. Great value and would be happy to return"

"Large free parking, dog friendly, 15 pounds charge, good location when you have a car"

"Very lovely place, easy to find and lovely staffs. Recommened"