Upptäck din vistelse i Kobe

"Titel: Squeaky Clean and Good Storage, But Be aware of strict cashless fees and missing essentials Översyn: Jag stannade nyligen på Sotetsu Fresa Inn Kobe Sannomiya.Medan hotellets hårdvara är bra påverkade vissa politik och servicebrister märkbart min vistelsekomfort. På den positiva sidan är hygienstandarderna här utmärkta.Rummet var spottlöst och mycket modernt, vilket är alltid den mest kritiska faktorn för mig när jag reser.Jag vill också uttrycka min uppskattning för bagagehållningsarrangemanget. Att kunna lagra mina väskor säkert och enkelt både före incheckning och efter utcheckning var ett stort hjälpmedel, vilket gjorde att jag kunde utforska Kobe fritt utan att behöva tunga bagage. Internationella resenärer måste dock vara medvetna om en stor grotta: detta är ett strikt ”kontantlöst” hotell.Jag försökte betala kontant för att undvika bankavgifter, men blev nekat.Jag tvingades använda mitt Visa-kort, Jag var träffad av utländska transaktioner och växelavgifter som uppgick till ungefär en extra 5% kostnad på min resa.Jag fann denna politik mycket rigid och frustrerad för gäster som föredrar att använda kontanter. Dessutom var inredningen och servicen besvikande.Gästerna bör veta att rummen är helt oväsentliga.Det finns inga rökare, tandborstar eller tandpasta som tillhandahålls i rummet. Att inse detta sent på natten orsakade onödiga problem.Dessutom saknade hushållstjänsten uppmärksamhet på detaljer; även om min Yukata (sömnkläder) var tydligt använd och lämnades ut för att bytas, ersatte personalen inte den med en färsk. Generellt sett erbjuder Sotetsu Fresa Inn en mycket ren miljö, men bristen på grundläggande inredningsmöjligheter och den strikta betalningspolitiken gör det svårt för mig att helt rekommendera det till resenärer som försöker hantera sin budget och bekvämlighet."

"The hotel offers free wifi only inside the room. When you step outside your room, there is no free wifi in the lobby or even in the corridors outside your hotel room. There us a free shuttle service to Sannomiya. View outside our room is nice though."

"The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here."

"The hotel is well located and the room was clean. However, I felt uncomfortable during check-in because I did not receive a welcome/check-in bag while other guests did. There was no explanation given, which made the experience feel unfair. I hope the hotel can improve transparency about guest amenities."

"Quite a nice hotel. Accessible to places via walking. The room is clean and comfortable. Daily changing of towels and bath robes is provided (may not be that environmental friendly). It will be good to provide a few hangers 😊 Otherwise, it's been a pleasant stay in the hotel."

"The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the bus, it won’t be long to walk to Kobe (Rapid and Special Rapid) or Motomachi (Rapid), depending on the train you need to take. I really like the view. Even the room not facing the sea has a nice view both during the day and night. The Meriken park is also just downstairs. The hotel has a free self-service laundry and a Family Mart, but there are limited items to buy after 8 PM since no staff will be there. Another limitaiton is that the gym and the food service both close after 10 PM, if I recall correctly."

"The location is so strategic and I had a good stay. The room is pretty, bed is comfortable, and they have free water and coffee from 11:00~6:00. The amenities is a bit lacking (there’s no face lotion, hair ties and stuffs), and they have hair iron but I have to take it to the receptionist by myself (usually they deliver stuffs like this to your room). But overall, it was a good stay and worth the money I guess."

"Hotel is located in Hankyu building. Near to JR West exit or Hankyu east exit. Hotel lobby is at level 17. Excellent view from hotel lobby and room itself However front counter rejected request to provide extra mineral water upon request, says strictly 2 bottles per night Amenity bar provides toiletries but no shower cap."

"it was stated as a smoking room but honestly there’s no cigarette smell! conveniently located right beside a 7-11 konbini & a few more others down the road! i love how towels, slippers, toiletries & even pajamas are generously provided. the nearest exit is exit 6 (stairs) and exit 14!!!!! (upslope if you’re heading to the hotel down) has a godsend elevator! would def book this hotel when i’m back in kobe :-)"

"The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself."