Upptäck din vistelse i Malacka

"Here’s a polished review you could use: --- Review: The hotel is in an excellent location, just a short 10‑minute walk to Jonker Street, making it perfect for exploring the vibrant night market and historic attractions. The convenience of being able to stroll to shops, eateries, and cultural landmarks adds great value to the stay. Rooms are comfortable, and the overall atmosphere is welcoming. Highly recommended for travelers who want to be close to the heart of Malacca without needing transport."

"It’s a spontaneous trip that we booked the room before we check google reviews. Yet we are aware of the different way of check in. Apparently it’s under awanjiwa management of the *air-bnb* style of room which is the same hotel as The pines. First, If there is choice i may direct book frm the pines , we tried once under the shore & the swiss garden same thing yet also unforgettable trip 😅 I would say hotel charge the prices will assure give the best services maybe . We consider lucky that awanjiwa person in charge is nice and responsible. We got some hicups on the check in and got settle to change another room as u can see frm photos the disaster of the first room we got i told the PIC only the bed and the sink is clean others is all dusty 😵💫 We got changed to another better condition rooms also with some stain on the table n cupboard so i had to clean myself before place anything in. Its not that bad tho, but i would say im not an airbnb guest . 😅 and its feel really weird when u stay in hotel but its like so weird u cant park in the same unit and u just dont feel u are away for a trip as the place u check in like ur neighbor home kind of feel ."

"We stayed at Swiss-Garden Hotel Melaka during our recent family trip and had a generally pleasant stay. We travelled as a family of four, and the room size was comfortable enough for all of us. The layout was practical and there was sufficient space for luggage and movement. The room itself was clean and reasonably well kept, although the hotel does show some signs of aging, particularly in certain fixtures and furnishings. The location is fairly convenient, with easy access to parts of the city and not too far from the main attractions. It worked well for our short family visit around Melaka. One area that could use improvement is the gym, which unfortunately did not appear to be well maintained during our stay. Some of the equipment seemed worn and the overall condition could be better. Overall, the stay was comfortable and decent for families, especially if you are looking for a reasonably spacious room at a fair price. With some refurbishment and better maintenance of facilities, the hotel could definitely enhance the guest experience further."

"The hotel’s location is absolutely excellent—right in the heart of Jonker Walk. Everything is just steps away, whether you want to explore the night market, enjoy local food, or grab a casual drink in the evening. It’s incredibly convenient and perfect for a lively yet effortless stay. One of the best parts is that room service is available until 10:30 PM, so even if you don’t feel like heading out, you can still enjoy a delicious meal comfortably in your room. The breakfast spread is impressive and truly delicious. There is a wide variety of options, including Nyonya cuisine, Western dishes, porridge, Malay noodles, pasta, croissants, and fresh fruits—something for every taste. The hotel’s design reflects a beautiful Baba-Nyonya style, creating a charming and relaxing holiday atmosphere. There is also a small rooftop water play area where kids can splash around and have lots of fun, which adds a lovely family-friendly touch to the stay. Overall, the experience was exceptional—truly a perfect stay from start to finish!"

"För en familj på sex personer var utrymmet mer än tillräckligt – ärligt talat lite överdrivet – men vi uppskattade den snyggt gjorda interiören. De två badrummen gjorde saker och ting mycket effektivare för vår grupp, och sängarna och kuddarna var mycket bekväma. Hela stället var rent och välskött. Incheckningsprocessen gick smidigt och personalen var hjälpsam och vänlig – det uppskattade vi verkligen. Vi hade läst bra recensioner om frukosten, och även om vissa rätter var helt okej måste jag ge ett shoutout till cappuccino och nyonya laksa – det var definitivt höjdpunkterna. Men sittplatserna inomhus var för begränsade. Många gäster var tvungna att äta utomhus, vilket var obehagligt varmt. Utomhuspoolen var rymlig, men tyvärr var inomhuspoolen stängd för underhåll under vår vistelse. Det blev ganska trångt på morgonen, särskilt under rusningstid. Vi använde mest Grab för att ta oss runt i Melaka, men bara en liten varning: The Shore har bara en infartsväg, vilket innebär att upphämtning kan ta lite tid. En av våra turer tog nästan 20 minuter på grund av trafikstockningarna i området. Själva Shore känns ganska tom – det händer inte mycket förutom Breakout escape room och Oceanarium. Matutbudet i köpcentret är ganska begränsat, så det är definitivt bättre att gå dit om du letar efter variation. En nackdel var tvättmaskinen i vår lägenhet – den fungerade inte bra, och det skulle verkligen hjälpa om de kunde överväga att byta ut den. Om vi ​​skulle besöka Melaka igen skulle jag förmodligen utforska andra hotellalternativ."

"Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations."

"Booked a room with 2 king beds for a 2 night stay w my family. Pros : 1. Spacious room size 2. Comfy beds 3. Beautiful view (we could see the entire city and our window was facing towards sea) 4. Free Parking 5. 10-15 mins walking distance to the River Cruise 6. No problems with lifts. Just some additional notes for travellers : (If) you don’t want room service to clean your rooms bc you don’t mind reusing your towels, you will not be able to receive the complimentary water bottles. For families with cars, (if) you need to travel back and forth between the hotel and outside, you will always need to stop by the lobby counter to validate your carpark ticket in order to get free parking and it’s only valid for 15 minutes (more than enough time)."

"This the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant."

"The hotel is in a great location and very convenient for getting around. The room was clean and well maintained, making the stay comfortable. However, the breakfast could be improved with more variety. In addition, the egg station is located outside the main breakfast area, which can be a little inconvenient for guests. It would be better if the egg station could be placed inside the breakfast area. Overall, it was still a pleasant stay."

"A very good interior setting and well maintained hotel. Provide complimentary parking after checked-in, with ample parking space available on a few levels of the building. Clean swimming pool, however pool towel was not provided. Buffet breakfast with satisfactory varieties, good choices of coffee served, friendly and helpful staffs. There is a table tennis room with two tables good for ping pong lovers. Several restaurants at ground level next to the hotel entrance offer limited local dishes."