"- Underbar vistelse! Mycket vänlig och mycket tillgänglig personal, maximal renhet, superlativ mat. Spa en cocktail. Verkligen en perfekt vardag!"

"Utmärkt service och alltid tillgänglig hotell en riktig fyra stjärnor komplimanger till mycket professionell och vänlig personal. Relax bastu och pool är just indikerad x Relax är vapen över trettio år alltid fint hittat"

"Motorcykelresa sov vi och min man en natt , super tekniska hotell allt ombyggt utom badrum synd , utmärkt frukost."

"Jag var i juli en vecka med min syster. Söt hotell bekvämt på buss frrmada och i centrum. Jag har bosatt i halvpension utmärkt kök och mycket riklig l middag och frukost. rymliga tysta rum. En vacker terrass. Förlorad av tillgängliga och vänliga."

"The hotel is very easy and convenient to reach by car (outside the restricted traffic zone), with convenient parking and close to the center of Moena (a 10-minute walk). The rooms are well-maintained and clean, with reasonable space and plenty of storage space for suitcases and belongings. The variety and quality of the breakfast products are just adequate. Overall, the breakfast experience (products, dining room, and ambiance) could be improved and made more welcoming with a warmer atmosphere, inspired by the essence of the mountain environment. We had an issue with our room, which was handled appropriately and professionally. The service and courtesy were average."

"God vy"

"We stayed 5 nights at Hotel Serenella and overall it was a very pleasant stay, I would return! The hotel is just a few minutes' walk from the center of Moena, there's a convenient parking lot as well as the ski bus stop, very convenient for those like us who want to go skiing. We had a comfort room, nice and clean, but a bit dated (I recommend replacing the orange bedspread with more modern duvets) and a bit neglected in the details (chipped door, encrusted toilet). The staff is very kind, albeit inexperienced: they often drop forks, forget orders, or bring the wrong ones. If you ask for more information, they are often unprepared, but always smiling and willing. The freshly prepared breakfast is TOP!! RESTAURANT: I ​​don't recommend the restaurant; the prices are higher than what you'll find in Moena, and the menu, while avant-garde, doesn't live up to expectations."

"Vackert nya boutiquehotell i hjärtat av Moena.Utmärkta faciliteter, otroligt bekväm säng, och en underbar frukost med ett stort urval. Ett speciellt tack till Gulia, ägaren, för hennes exceptionella gästfrihet och personliga kontakter som gjorde mig känd hemma.Högt rekommenderat, och jag kommer definitivt att vara tillbaka!❤️"

"I spent 1 week at this hotel with my girlfriend and another couple given the nice reviews and photos. Already upon arrival the perception is that of being in a different structure compared to the hotel booked online, tiny and dark reception, small rooms with open bathroom. The thing that disappointed us the most is the service. Having a dog with us we were rightly placed with a table in the bar area, this area is looked after by a waitress who proved to be surly and incompetent. At our table there were 2 celiacs to whom she repeatedly recommended lactose-free and non-gluten foods. I will leave aside the answers and ways that I consider less serious compared to possible damage to health. This serious fact was reported to reception where we were told "you have to ask the maitre, the waiters can get confused", an unacceptable response in my opinion. In short, a 4-star hotel that still has a lot to grow. The “spa” is little more than a pool with 2 saunas and 1 glass Turkish bath at the edge of the pool, not separated from the family and children area. The food is of poor quality, the buffet features unseasoned vegetables thrown into various containers and little else."