Upptäck din vistelse i Ottawa

"Fast and friendly check in. For those that drive there are indoor and outdoor parking spots at the same cost which is an added bonus. Breakfast was far more than I expected and they even have little take away baggies you can grab if you plan to be out and about all day. They had juice, cookies, and snacks for your travels. I was very happy with my stay."

"It is located just a few minutes from Parliament. The history behind it is excellent, and they offer free Jail tours for the guests."

"Our stay was superb! The hotel's walking distance to our meetings was incredibly convenient. The cleanliness was notable, and the staff's hospitality enhanced our experience. Moreover, the excellent proximity to restaurants and shops made our evenings delightful. A perfect choice for both business and leisure travelers!"

"Excellent location and very clean rooms. Reasonable price in Ottawa. The only downside was that the beds were not too comfortable but its acceptable if you are not too picky."

"Very kind staff, very clean hotel, wonderful breakfast staff, nice gym and swimming pool and close to the train station. The hotel was quiet in the night, the room was nice and cozy and I liked how they had your name as the ”Welcome” on the TV screen. Everything in the room was clean. I really enjoyed my stay."

"房間很大，寬敞。離市中心比較非常方便。但室內燈光太少比較暗。特別是沒有洗涮用具很不方便，一定注意要自己準備牙膏牙刷。而且室內沒有拖鞋。"

"Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon."

"Service was good. The location is good except for the way you have to enter the parking lot outside of the hotel. The room was big and very clean. Could have definitely been a better seating setup for the breakfast. But it was a good visit and I’ll definitely be back. I’d love to take advantage of the terrace in the summer time."

"Counter service was a bit meh, but take it as entrance fee to a really great room. Room was more like apartment - living and dining area, kitchen, bedroom and even a laundry and dryer room. Location was also convenient, just behind the mall and morning market area and if you are up to it, you could take a walk to the Parliament hill and its surrounding area as well."

"We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either."