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"Exceptional stay from start to finish I had a fantastic stay at the Pan Pacific Hotel and couldn’t fault a thing. From the moment I arrived, the staff were warm, professional, and genuinely welcoming — the kind of service that makes you feel looked after without being overbearing. The room was spacious, beautifully designed, and immaculately clean, with an incredibly comfortable bed and thoughtful touches throughout. Everything felt calm, luxurious, and well-maintained. The facilities were equally impressive, especially the pool and fitness areas, which were spotless and relaxing. The location is also a huge plus — convenient for getting around while still feeling like a peaceful retreat from the city. Breakfast was excellent, with a great variety and high-quality options. Overall, Pan Pacific delivers true five-star comfort with outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a refined, relaxing, and seamless hotel experience."

"The Criterion Hotel is very central in Perth. It is a basic Hotel, the wifi in general works well. The room is clean, even my please clean the room sign was not out, the room was cleaned, so be careful with your belongings when going out. $250 deposit required on check in, which gets refunded at end of stay. Not a bad option"

"Oh my god I love this hotel Warm cookie on arrival honestly revives me after a long journey The staff here have always been so welcoming and helpful, I really cannot sing their praises enough. The rooms are spacious, modern and clean, the shower is powerful and comes with robes and slippers Location is great, so close to so many great food and drink options Pool at this hotel is gorgeous Would recommend"

"The family room were awesome.. got 3 bed 1 king and 2 single its very great for family likes me who has growing kids that dont want share bed with their sibling.the room is nice and clean, location very center and easy to catch the cat buses. Will come back again for sure"

"In a great location near Elizabeth Quay, and Langley park for Australia day fireworks and other events. We stayed in a Premium room with river view. It was spacious, modern and with a great shower. The view was nice, but would be great if the windows weren't so narrow. The walls were way too thin for a luxury hotel though. We could hear the conversations of the guests in the room next to us, and they woke us up when they came back to the room at 1am. That's the only reason I wouldn't recommend this hotel."

"I was very satisfied with the location's convenience. It's very close to the station and city center, also the Rottnest Island ferry is only about a ten-minute walk away. The front desk staff were also very friendly. On my first day, they probably saw I arrived early and was tired, so they arranged a room for me early. However, perhaps because the hotel itself is a bit old, there were some stains in the room, and the curtains weren't fully closed. I need to confirm the room's condition with the hotel to avoid being held responsible. But the bathroom was very clean, and I liked the shampoo and body wash very much. The room was also cleaned very well every day! The only thing that bothered me was the environment near the hotel. On my first day, I saw homeless people, which made me a little uneasy. Maybe can improve the appearance of the hotel to make guests feel more at ease."

"I stayed in a single room for two nights. Just enough for me going around inner city, not too difficult to come back from anywhere in the city. I didn't mind the shared bathroom, shower and everything, but some of light and the shower booths seem to be fixed. I'd recommend to have a heater or electric blanket during winter."

"Great location for food and shopping. About 10 mins away from train station and Chinatown. The staff are very friendly and appreciate the greetings when we go out in the morning and back in the evening. Feels like home! Overall, we enjoyed our stay at the hotel."

"Perfect location for a short stay. The hotel is central, there is a wonderful bar and restaurant if it gets late and you prefer to stay in. We had a drink at the bar and enjoyed the ambiance of the place. There’s a pool and gym which is great to have on hot days. It was close to many shops and restaurants which is ideal as you don’t have to travel far also to enjoy the pier and city views."

"The room was wide and pretty, beds were comfortable as well. The place is close to supermarket and free transportation. However, there was a flooding issue in our bathroom (maybe due to the drainage pipe) and also the shower head had a dripping issue. Staff were helpful to help us fix the dripping, however it started to drip again at night. Other than the issue above, the stay was pleasant, and I would recommend staying here if the bathroom issue could be improved."