Comfort Inn Saco-Old Orchard Beach

"Be prepared to have your room taken away moments before checking in. It doesn't matter how far in advance you make a reservation to this hotel chain. They'll blame a glitch in the system and not even pretend to care after they've ruined your plans. STAY AWAY. I really hope the GM of Saco Comfort Inn gets Fired!!!!!"

Classic Inn

Exit 5 Resort & Condominium

"If I could, I would rate this a 0/5 stars. We were traveling from outside of Philly to Maine and chose here as a stopping point for the evening. Unfortunately, we hit traffic (as can happen around major metropolitan areas on a Friday) and we were going to miss the absurdly small checkin window (a detail conveniently hidden in the small print-honestly, I’ve only ever heard of “pet resorts” aka kennels having a 4 hour checkin window). I called and also messaged through the app. When someone did return my call, I was in a dead zone. The gist of the voicemail was, we would wait another 15 minutes but not 30..find another place to stay through the booking website. After driving for 9 hours, my husband and I had to quickly find another place to stay as it was becoming unsafe for us to continue our travels. AFTER we found a hotel with vacancy and booked, I receive an email (not a phone call) stating they’ve decided to leave the keys to a room for us. This information would’ve been useful BEFORE we spent an additional $300 for hotel room elsewhere! When I reached out to them to make things right, I received no response. Between the “we’ll wait 15 minutes but not 30” and the mixed messages to book elsewhere and then we’ll leave you a key, I would avoid this “resort”. Stay at a reputable establishment (not much cost difference and can be just as convenient when passing through town)."

Wagon Wheel Motel