Lyxhotell i Doha

"It was great! We arrived very early ( before 7:30am ) and never expected our room ( superior room double queen ) to be ready. But indeed the night manager was there to extend a very warm welcome and served us drinks and damp towels to freshen up , then proposed to show us another room if we were interested so we had a choice. So he brought us to view both---the one we originally booked and a one bedroom apartment in another building that he thought we might want to see. We found the latter more spacious and brighter and the affable manager immediately offered us a complimentary upgrade even before we made our decision. So we eventually went for the apartment and within minutes all our suitcases were brought up. The nice apartment has a living room cum a dining area , and a small balcony. There is an open kitchen with complimentary snacks and drinks in the fridge, plus assorted tea sachets and coffee capsules. Fresh bottled water replenished daily and it were the little things they put after housekeeping left that made the stay extra comfy e.g. the little book mark placed on one of our books, or extra velcro ties for our cables and chargers casually lying around the desk. The main bathroom is spacious with all the toiletries daily replenished while there is a separate toilet at one end. In the living room there is a nook with a desk and stationery, plus all the cables and cords for any type of phones and gadgets. We never had to ask for iron and ironing board because they were already provided, placed inside the wardrobe. The safe was not functioning properly ---failed to lock when we first checked in, but soon they sent some technician up and got it fixed the next day. Bedding is starched white , very clean and very white. Air con is at a comfy temperature although it was over 44C when we were there it was never too uncomfortably chilly. Concierge is pleasant and helpful and UBER taxis are convenient. There is a Harrods cafe just down the hotel pathway, a rough 3-4 minutes walk , plus other restaurants, cafes and ice cream parlours in the area. There is a Chinese restaurant that is under MO that boasts the best Chinese cuisine in Doha. The Souq Waqif is within walking distance, but the place only comes alive after 5pm when the sun is less scorching. In the day time hardly a soul is found on the streets. People just flock to malls. There in the souq you can find rows and rows of shops selling herbs and perfumes, clothes and shoes, as well as restaurants, cafes , grocery stores and souvenir shops. MO Doha is in a safe area even after midnight because at night there are security guards stationed at almost all street corners where the streets all link up and lead you back to the hotel. Doha people are friendly and nice , and Doha is a very disciplined and safe place so there is no problem for anyone , or specifically women , to venture out on their own any time of the day or night. MO Doha certainly has top security at every entrance and exit , the hotel is very clean and comfortable albeit the shower could be a bit more powerful. All in all, I would not hesitate to stay there again."

"Too bad things to go to the hotel to relax then there are maintenance works - the room service man opens the door when I was sleeping - all calls transfer directly to the restaurant - There is no sound insulation between rooms -"

"I would like to express my deep gratitude to the hotel for the excellent service and wonderful hospitality I received during my stay. It was a remarkable experience, and I will be happy to return in the future."

"房間較少的精品酒店，時值冬天，泳池24小時熱水循環着，反正能源不差錢，跟泡澡似的。酒店餐飲就比較一般了"

"Right after our arrival to this hotel we were expecting multiple problems. Customer manager was trying to do her best to make our mood better with complimentary gestures, and after I complained I saw the improvement but still this hotel needs proper stuff training and communication improvements. Neither one day I received any room amenities (teeth brush, vanity kit etc) , for every single and simple thing you gotta ask. And then it’s very slow to execute things. Food at main restaurant fresh but tasteless, we tried one of alacart restaurant on lobby floor but again food was missing flavors. I do not recommend this hotel for anyone who use to stay in five star hotels , because you will feel exhausted to communicate about your needs. That’s a pitty, because property is beautiful, beach is nice, workers are postive and have a smiley face. Just whole lack of management doesn’t make holidays here enjoyable"

"Beautiful hotels and clean rooms also great locations. We stayed in 2 bedroom suites with sea view it's spaces for family of 5. staff were very friendly and helpful. We are happy with our stay.😊"

"Utsökt. Jag älskar det här hotellet. Jag älskar verkligen det här hotellet. Först och främst är det EXTREMT rent, tro mig, jag utmanar dig att hitta en enda smutsfläck. För det andra är rummet underbart! Väl upplyst, fantastisk utsikt, bra bekvämligheter. Badrummet är otroligt, rymlig dusch och ett enormt badkar. Lägesmässigt är det centralt beläget, så du är tillräckligt nära de flesta platser med tunnelbanestationen. Jag skulle säga att det bästa med det här hotellet är att jag kände mig trygg, särskilt som ensamresenär, särskilt som kvinna. Varje anställd fick mig att känna mig trygg, bekväm och i lugn. *Sidobaren - det här hotellet får min utmärkelse för den bekvämaste sängen jag någonsin har legat i! 5 🌟"

"Classy hotel, specious room, good meal provided. I'm satisfied with my stay for a night in this property, only a minor issue from the shower room was in question mark, the water gushed out of the shower room when showering was in use, improvement work is needed for the future guests, including me of course"

"Great experience at Steigenberger Hotel. The facilities are nice clean and comfortable. Location was great too near to the tourist attractions. Would recommend to everyone who is planning to go to Qatar. Staff are friendly and knowledgeable. Would love to be your guest again next time. Great place and great price 👍"

"A beautiful hotel but falls short of 5 star service. The service received was pretty inconsistent as some members of staff and certain situations were dealt with to a top standard but the hotel fell short in other areas. The poolside was not staffed so on our 2 days that we spent there (would have spent more but it was boring), there was nothing provided to eat or drink. Spending time by the pool is a big part of my holiday so this was really disappointing. When I enquired with a staff member, I was told it is un-manned due to a lack of guests using the pool. This wasnt an acceptable reason. The other situation I had was when I asked if I could change money using my contactless card (we forgot our bank cards!) - 2 members of staff said it is possible then when I went to change the money, the manager(Nicole) came and advised that it actually isnt possible. Very unprofessional. Check-in was really nice and Kartik was friendly and helpful. The gentleman at the door was very, very helpful in all matters and 2 members of staff at Alnafourah were also very helpful and friendly. We watched football at Alnafourah and we were treated well and nicely accommodated. Another incident occured when we came back to our room following a visit to the pool and having had our room made up, there were no towels! I had to call twice to housekeeping to advise them as they took so long to respond then when a member from housekeeping arrived, he told me the towels will take an hour to arrive! Never experienced something like this at a 5 star hotel. I had to go down to reception to resolve the situation and I will say that Nicole did sort it out immediately, the housekeeping manager visited our room to apologise and provided a complimentary fruit bowl. Nicole also offered a wonderful gesture by giving us complimentary entrance to a beautiful 'brunch by the pool' evening dinner. This was a lovely gesture as the food on offer was delightful. The gesture was very much appreciated. The location of the hotel isnt the best as there isnt too much to do in the area but taxis are so easy to get, this isnt too much of an issue. Overall, a really nice hotel but in my opinion, falls short of 5 star standard but does provide good value for the price. Nice but I wouldn't stay here again. Overall service needs improvement."