Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests.
Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.
Hotell i Alberta84.6 % av besökare väljer det här området
GGästanvändare2026.01.02
Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds
Hotell i Alberta84.6 % av besökare väljer det här området
匿匿名顧客2024.11.12
Location strategic as there are fewer homeless people around compared with the 7th Avenue or core shopping area, and I didn't feel unsafe during my stay. It's near Chinatown too. I however do not particularly like this hotel as there's no kettle inside the room, air conditioning is rather strong and couldn't be adjusted except the temperature. Nothing to eat nearby and the restaurant on 2/F requires booking. The hotel doesn't have a character itself. Most ridiculous is that they require a security deposit by really debiting my credit card upon my checkin (usually hotels won't present the card for similar deposit as security).
Overall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
Hotell i Alberta84.6 % av besökare väljer det här området
KKa Ka Boy2025.07.11
The Delta Hotel Calgary Downtown combines convenience, comfort, and an excellent location in the heart of Calgary. With on-site parking for a fee, it’s an ideal choice for travelers planning a road trip to Banff or exploring the city. The hotel’s central location is perfect for discovering downtown Calgary, with Chinatown and a variety of dining, shopping, and attractions just steps away.
The friendly and attentive staff go out of their way to make your stay enjoyable, ensuring a welcoming and hassle-free experience. Whether you’re visiting for business or leisure, the Delta Hotel Calgary Downtown offers everything you need for a memorable stay.
Hotell i Alberta84.6 % av besökare väljer det här området
GGästanvändare2025.04.07
Great location, clean. Moxies is next to the lobby and it has good food.
We found two issues with the parking:
1. The booking said free parking and the hotel during the checkin told us there was a parking fee.
2. The parking is through Indigo parking, and my husband stopped for about 1 minute or less to pick me up at one side of the hotel doors and the Indigo parking attendant was too rude.
Shuttle was very fast and easy! My only suggestion is that the booking include more details about where to go at the Calgary airport to.catch the shuttle and whether guests have to call for pick up or if it runs on a set schedule how often it picks up.
GGästanvändareOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
GGästanvändareNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
MMichelle BillingtonI always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.
GGTANKSMy fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.
HHo BoboHotel Canoe and Suites provide excellent services, clean rooms with modern amenities, and lovely hot tubs and sauna. The hotel even goes the extra mile with free coffee and tea (coffee filters provided), and bus tickets to get to downtown Banff without fussing over parking space. The staff was professional and accommodated our needs quickly and with ease.
More specifically, the hotel is designed to be wonderfully convenient while maintaining its vision. The rooms are large, and each has a porch looking into the beautiful mountains. They achieve this by structuring each level to have cascading porches. Moreover, each wing of the hotel is separated by parking, so it is extremely convenient to move luggage around. Yet, the hotel wings are all connected by a hallway on a single floor.
This, plus the attention to detail when it comes to guests comfort, such as having towels and changing rooms next to the hot tubs, makes it a great hotel. Highly recommended!
KKa Ka BoyThe Delta Hotel Calgary Downtown combines convenience, comfort, and an excellent location in the heart of Calgary. With on-site parking for a fee, it’s an ideal choice for travelers planning a road trip to Banff or exploring the city. The hotel’s central location is perfect for discovering downtown Calgary, with Chinatown and a variety of dining, shopping, and attractions just steps away.
The friendly and attentive staff go out of their way to make your stay enjoyable, ensuring a welcoming and hassle-free experience. Whether you’re visiting for business or leisure, the Delta Hotel Calgary Downtown offers everything you need for a memorable stay.
PPKNUUnfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests.
Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.
GGästanvändareThe hotel itself is in a great location to walk to restaurant and town center and looks great from the outside. It had underground parking. They were doing hallway renovations but that was not listed when booking. The photos of the place we had were misleading as the hotel room itself was pretty run down. The leather sofa is old and stained. The sofa bed was the same and very thin mattress. For 500 a night I would have expected more
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