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"Overall we had an excellent stay at The Londoner and would gladly come back. The shuttle transfer from the Hengqin border was a bit confusing at first. The signage was not very clear and seemed to point in the wrong direction, and the employee at the pickup point unfortunately spoke neither Mandarin nor English. After some searching we managed to find the correct shuttle and arrived at the hotel without further problems. Once at the property we were immediately assisted by one of the staff members. Check-in can take some time since many guests arrive at the same time. If you travel as a group and request rooms on the same floor, the process may take even longer. It almost felt like receptionists had to compete with each other to secure rooms before they were assigned elsewhere. The organization seemed a little unusual, but eventually everything worked out. We were offered rooms on the same floor, which happened to be a smoking floor. The staff explained that smoke smell should not be noticeable. This turned out to be accurate. The rooms themselves had no smoke smell at all, and only a very faint smell was noticeable in the hallway. For non-smokers it is therefore perfectly manageable to stay on such a floor. The rooms themselves were excellent. They were spotless, spacious and very well equipped. Amenities included a coffee machine with capsules and creamer, more than enough drinking water, a large comfortable bed and easy-to-use electronic controls. The blackout curtains work perfectly for anyone who prefers complete darkness while sleeping. The bathroom area was also very spacious and featured a large mirror, a very nice shower, a bathtub and a Japanese-style toilet. One of our rooms was designed for disabled guests and therefore did not include a bathtub, which was perfectly fine. What stood out positively was how well the accessibility features were integrated. The bathroom was beautifully designed and did not feel like a simple retrofit, which is a very thoughtful touch for guests who need these facilities. The Londoner complex itself is huge and beautifully designed. Staff are present everywhere and are generally friendly and helpful. The complex focuses heavily on shopping and entertainment. Western food and bar options are somewhat limited, but this likely reflects the fact that Macau today caters largely to mainland Chinese visitors. We still easily found options such as the Cheesecake Factory and the Gordon Ramsay Pub & Grill, which served our needs well. One major advantage of the location is connectivity. From The Londoner you can walk via enclosed skybridges to the Four Seasons, The Venetian and The Parisian, and other casino resorts can be reached either on foot or with a short and inexpensive taxi ride. If you want to explore the historic Macau Peninsula, reaching the metro system from the casino complex is not entirely straightforward. However taxis are plentiful and affordable, making the trip very easy. There also appear to be public buses available, although we did not try them ourselves. Overall the hotel complex works very well as a base for visiting the other side of Macau. One small logistical note for travelers heading to Hong Kong Airport: the reception staff could only point us to bus services going to the Hong Kong–Zhuhai–Macau Bridge terminal. Direct transfers from the hotel to Hong Kong Airport were not really available through the hotel, so we ended up arranging a private car ourselves. In practice the hotel can easily get you to the bridge terminal, but from there you will need to organize the onward journey yourself unless you book a private transfer in advance. Overall it was an incredible stay and a hotel we would happily choose again. Just keep in mind that Macau is not Las Vegas and caters much more to mainland Chinese visitors, so expectations should be adjusted accordingly."

"We had a lovely stay here, we got upgraded to a river view room and the view, despite the grey sky, was great. The room and the bed was spacious and comfortable, the bathroom clean and including all amenities. We also got to enjoy the pool and the gym. It's also a nice short walk to the old city centre. Definitely recommended!"

"My stay at The Venetian Macao was absolutely beautiful and truly memorable. From the moment we arrived, the staff were friendly, welcoming, and incredibly helpful, which made the whole experience feel smooth and enjoyable. The room was amazing — spacious, comfortable, and elegant, with lovely details that made the stay feel luxurious and relaxing. One of the highlights was the stunning light show, which created such a magical atmosphere and added to the overall experience. The shopping was also incredible, with so many stores, restaurants, and things to see, making it easy to spend hours exploring without getting bored. Traveling to and from the hotel was extremely convenient. The ferry shuttles were easy to find, well organized, and very affordable, which made getting around Macau simple and stress-free. Overall, The Venetian Macao exceeded expectations — a beautiful destination with excellent service, amazing facilities, and a truly enjoyable atmosphere. I would definitely recommend it and would love to stay again."

"Hotellets läge är mycket bra. På ena sidan ligger sjön, med utsikt över Macau Tower, Friendship Bridge, infinitypoolen och kokospalmer framför klostret. Det är en perfekt plats för bad och vila Den centrala trädgården omger Macaos landmärken, Grand Lisboa och Lisboa, Wynn Hotel. Transporten är extremt bekväm. Det finns ett bussnav precis utanför dörren. Det finns många linjer för att nå de natursköna platserna, och hotellet har också en pendelbuss. Rumstypen har stora burspråk från golv till tak, och rummen på båda sidor har havsutsikt och trädgårdar med sjöutsikt. Den närmaste attraktionen är Ruins of St. Paul's, som kan nås på 15-20 minuter till fots. Kom och bo i Macau, fantastisk plats, hotellfaciliteterna är kompletta och nya. För föräldrar med barn finns det få fritidsanläggningar, men på nedervåningen ligger det nyöppnade Galeries Lafayette, som är mycket kostnadseffektivt. Miljö: stor"

"I had a very pleasant stay at this hotel. The room was very comfortable and well designed, and the amenities were complete and well prepared. The bed and pillows were extremely comfortable, and I slept very well throughout the stay. The water pressure in the shower was strong, which made the shower experience very enjoyable. I also really appreciated that the hotel provided coffee beans for guests to make their own pour-over coffee, which was a very nice and thoughtful touch. The rooftop bar was very comfortable and had a great atmosphere. I enjoyed a very nice glass of white wine there at night, which was a perfect way to relax and end the day. Overall, it was a great stay and I would definitely come back again."

"The room was excellent: spacious, clean, bright, and very comfortable. The Wi-Fi worked perfectly, and there were no issues with the room itself or the comfort of the stay. However, the level of welcome was completely inconsistent with the hotel's standard and price. First, they required a deposit upon check-in. This seems odd for a hotel of this category, especially since they simply refuse to let you in without one. Second, check-in is only until 3:00 PM. For me, that's quite late—I travel a lot, and at hotels of this caliber, I often find more flexible or early check-in. Overall, the room itself and the accommodations were very good, but the check-in process left a bad impression."

"If you’re looking for a truly elevated luxury experience in Macau, Grand Lisboa Palace Resort Macau absolutely delivers on every level. From the moment you step into the resort, everything feels grand yet thoughtfully organized. Despite the massive scale of the property, the flow is incredibly smooth—staff coordination, guest movement, and overall operations are handled with impressive precision. Nothing feels chaotic; instead, there’s a calm, refined efficiency throughout. One of the standout highlights is the buffet. The food selection is exceptional, offering a wide variety that spans East to West—fresh seafood, refined Western dishes, authentic Asian cuisine, and an indulgent dessert section. Every station is well-managed, constantly replenished, and presented beautifully. It’s clear that both quality and diversity are taken seriously here. Equally impressive is the room service and housekeeping. The rooms are maintained to a very high standard—spotlessly clean, well-organized, and refreshed with great attention to detail. The staff are discreet yet attentive, ensuring everything feels seamless without being intrusive. The resort itself is a destination on its own. The scale is enormous, yet aesthetically cohesive. The beautifully landscaped gardens, elegant pools, and European-inspired architecture create a unique atmosphere. There’s even a charming “castle-like” design element that adds a whimsical, almost fairytale touch to the surroundings—making it feel more like a luxury retreat than just a hotel. Overall, Grand Lisboa Palace is not just about luxury—it’s about execution. The combination of outstanding dining, meticulous service, and thoughtfully designed spaces makes it one of the most complete and satisfying resort experiences in Macau."

"We had a great time staying at this hotel. The customer service were very helpful and reactive when we needed anything. The kids had a great time playing around. The rooms were spacious and clean. There was everything we needed and more. Thanks for the great stay!"

"An absolutely outstanding hotel experience. If you are visiting Macau, staying in Taipa is essential, and this property elevates that experience to another level. The uninterrupted panoramic views were truly breathtaking, creating a sense of luxury and serenity throughout our stay. The room featured state-of-the-art technology, far exceeding the standards of most hotels, and every detail felt thoughtfully designed. Without question, this has been one of the most impressive and memorable hotel stays I have ever experienced."

"Hotellet har ett utmärkt läge på en halvö, nära kasinon som Grand Lisboa, och bekvämt nära turistattraktioner som Guiaforten och ruinerna av S:t Pauls kyrka. Frukosten är riklig och varierad med god smak. Rummen är bekväma, rena och välutrustade, och städningen är utmärkt. Jag rekommenderar det varmt."