The older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
Med en vistelse på Hilton Garden Inn Auburn Riverwatch är du redo att varva ner efter en dags resa. När du bor på denna hotell kommer du att vara 184m från Great Falls Comedy Club och 262m från Festival Plaza. Dessutom är Veterans Memorial Park (formerly Heritage Park) bara 311m bort.
Under din stilleståndstid kan du ta ett dopp i inomhus pool. träningsrum erbjuder en plats för gäster att träna.
Den här fastigheten är hem för en restaurang. Njut av en måltid direkt från ditt bekväma rum med rumsservice från restaurang på plats. Den här fastigheten är hem för en intern bar.
För extra bekvämlighet finns tvättservice också tillgängliga på hotellet.
Närmaste flygplats är Auburn/Lewiston Municipal Airport, som du kan nå med bil på 13 min. Gäster som anländer med bil kan använda fastighetens parkeringsplats.
Very nice hotel. Was happy to stay there. Only thing was they didn't have hot coffee in the lobby and the restaurant said they didn't have any made. All in all an excellent stay.
Die Zimmer sind modern eingerichtet. Die Lage ist günstig, da in fußläufiger Entfernung eine große Mall ist, wo man abends auch günstig essen kann.
Das Frühstück ist typisch amerikanisch: Plastikteller und -Geschirr, Waffeln, Toast, Joghurt, eingepackte süße Kuchen, Flakes und Bananen und Mandarinen. An Getränken gab es Tee und verschiedene Kaffeesorten sowie Säfte aus einen Automaten.
Das Personal war sehr freundlich.
Embassy Suites by Hilton adjacent to the Portland Maine Jetport provide comfort and convenience. Suite rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy. (we turned the bedroom a/c on before going to sleep just leave the a/c in the living room on to cool down, and problem solved.
The breakfast bar was the bomb! I loved the omelet Joe made was excellent, fast, efficient, and delicious.
GGästanvändareVery clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
GGästanvändareVery nice hotel. Was happy to stay there. Only thing was they didn't have hot coffee in the lobby and the restaurant said they didn't have any made. All in all an excellent stay.
JJonathan LiemGood: Affordable relative to other hotels, nice/spacious room, complimentary water and coffee during select times of day, nice lounge with games and pool table to hang out at night, room and lobby were clean upon arrival.
Not so good: Front desk staff had a mix of friendly and not-as-friendly people - the guy at the night shift was not very welcoming when I checked in. The hallway in the 6th floor smelled strongly of carpet shampoo; it was unpleasant to walk through. Bedsheets were a bit rough (low thread count I presume).
GGästanvändareBreakfast was great. We had a little maintenance issue with the room but the maintenance staff came right up to resolve our issue. Front desk girl was very professional and courteous. She was on the phone with what sounded like a previous guest who was clearly complaining about something regarding the sales tax and a reservation with the previous private owner prior to Quality Inn taking over. She handled herself very well, calm professional and respectful even though the person on the other end of the line was not reciprocating those same qualities. She got off the phone and helped me with a great smile and very attentive to my questions. Great job!!
GGästanvändareStayed for 3 nights with wifey to visit Acadia National Park. It is a little distance outside Bar Harbor and the national park, but it is a short drive for a more economic stay. There's no 24hr desk. We arrived very late. Found the envelope left for us outside the lobby for us to enter our rooms. Rooms are are more of an updated motel grade, but it's clean and comfortable. Breakfast is served in a detached building from the lobby, caught is by surprise. We dod enjoy the breakfast easy day, there was the usuals but with sufficient variety and rotations so we did not find it repetitive for the 3 days that we were there. Very friendly staff.
KKathleen TrudelThis one has seen better days. A lot of maintenance issues that had gone unreported for a long time. Shower/bathtub would not drain at all. Washbasin was very slow. AC filter was in need of a good cleaning. A side door is supposed to be locked from the inside but stayed open and unsecured all night. This was just as expensive as a really well maintained Hilton Garden Inn hotel in Freeport. Your dog is welcome but it will cost you a 15$ fee. The breakfast was good and had options for a take out box. Location seemed very odd, and seems far from Bangor proper.
MMandala daThe older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
CCasey G.We had a fantastic stay and couldn't be more satisfied with the experience. The room was clean and comfortable, and the amenities really made the difference. We enjoyed a relaxing soak in the hot tub, and the breakfast was fresh and well-prepared with plenty of options. One of the highlights was the attached restaurant — absolutely amazing food and service! I’d definitely stay here again and recommend it to anyone looking for a comfortable and enjoyable stay.
TTravor-Lang WuEmbassy Suites by Hilton adjacent to the Portland Maine Jetport provide comfort and convenience. Suite rooms (with two Queen beds) are comfortable but the a/c is quirky and can be hard to set and is noisy. (we turned the bedroom a/c on before going to sleep just leave the a/c in the living room on to cool down, and problem solved.
The breakfast bar was the bomb! I loved the omelet Joe made was excellent, fast, efficient, and delicious.
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