Hotell med 2-stjärniga i Georgia, USA

Stor

Overall stay was ok. It could have been communicated to us about not getting the top floor as requested in our booking online before getting the keys to a lower level. Our room was clean but there was a hole found in one of the towels and 2 washcloths were dingy looking as if they were not washed thoroughly. Only one of the elevators did not work, which would have saved patrons time waiting in line to get on. There should have been an ”Out of Service” sign on the door of the other elever, so at least some of us could've taken the stairs if possible.

Very convenient to airport. Beds were clean and comfortable. Breakfast was good, fresh and hot and the customer service was excellent. Very pleased with our stay.

The air conditioner was very loud as tho it was going out .. housekeeping knocked continuously at the door at 10:00 am to ask if I was checking out when check out time was 11 am .. I found that to not be professional as I had my alarm set for 10:30 and to have continuous knocking on the door is disturbing to me..

Overall nice. Slight bug problem. I’ve seen roaches in the bathroom sink. Smell **** in the parking lot a few times.

The hotel offered free shuttle service from the domestic terminal. Rooms were oke, nothing negative to say pretty much

Simple facilities, nothing fancy, but CLEAN and with staff that show CARE, CONCERN and an interest to do their best in giving SERVICE to their customers. Very impressed with the reaction time when a request was made, the enthusiasm to assist and the respect for the paying guests. Brick Lodge was a pleasant surprise that we will certainly consider again when visiting our daughter in Norcross. Thank you.

Staying at this hotel was a wonderful experience. The rooms were immaculately clean, and the quiet, relaxing atmosphere was perfect for a restful getaway. The staff’s professionalism and care were evident throughout our stay.